boskudaPrivacy Policy

This page describes what we collect when you use boskuda and how we keep that data protected. When you create an account, place bets on football, play our live-dealer tables, or deposit funds via QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank, we gather specific information. We process that data in accordance with standard data-protection practices and applicable law in your jurisdiction.

Our commitment is to be transparent about data handling. We explain what we collect, why we need it, who has access to it, and how long we hold it. You have rights over your data—including the right to request access, correction, or deletion. This policy covers our practices on boskuda across all platforms (website and mobile app) for users in supported jurisdictions.

If you have questions about our data practices, reach out to our support team via in-app chat, email, or our website contact form. We are happy to clarify how we handle your information.

What data we collect on boskuda

We collect different types of data depending on how you use boskuda. When you register, we ask for your full name, date of birth, email address, phone number, and government-issued ID number. This information helps us verify your identity and comply with anti-money-laundering regulations. We also collect your payment method details (such as your bank account or wallet identifier) to process deposits and withdrawals.

As you use boskuda, we record your betting history, wagers placed, games played, withdrawals made, and account balance. We also log your IP address, browser type, device identifier, and the times you access our platform. This information helps us monitor for fraud, troubleshoot technical issues, and improve our service.

If you contact our support team, we keep records of your messages and our responses. These records are retained to help us resolve disputes and improve customer service. We also collect location data if you permit it in your app settings; we use this to enforce jurisdiction restrictions.

How we use your data on boskuda

We use your personal data for several purposes:

• Account management: We verify your identity, authenticate your login, and maintain your account settings.
• Transaction processing: We process your deposits via QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, and handle your withdrawals.
• Fraud prevention: We analyse patterns in your betting, login locations, and payment methods to detect and prevent fraud.
• Compliance: We comply with anti-money-laundering and counter-terrorism regulations by verifying your identity and monitoring account activity.
• Customer support: We use your data to respond to your questions and resolve disputes.
• Service improvement: We analyse usage patterns to improve our platform features, live-dealer studios, and sportsbook offerings.

Third parties and data sharing on boskuda

We share your data with third parties only when necessary. Our payment processors (the banks and wallet providers behind mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) receive your payment details to complete transactions. We do not share your betting history or account balance with payment providers.

Our servers may sit outside your jurisdiction. Data is transferred to data centres in multiple regions to ensure service reliability and security. We enforce the same data-protection standards across all locations. We may share data with law enforcement or regulatory authorities if required by law. We also engage third-party service providers for hosting, customer support software, and security monitoring. All such providers are bound by confidentiality agreements.

Cookies and tracking on boskuda

We use cookies on boskuda to keep you logged in, remember your preferences, and analyse how you use our platform. A cookie is a small text file stored on your device. You can disable cookies in your browser settings, but doing so may prevent boskuda from functioning properly. We do not use cookies to track you across unrelated websites.

Our analytics service may place cookies to track page views and user behaviour. This data helps us understand which features (live-dealer tables, Liga 1 betting, slot games) are popular and where users encounter problems. We use this information to optimise our platform.

Data retention on boskuda

We retain your personal data for as long as your account is active. After you close your account, we keep your data for a minimum of seven years to comply with anti-money-laundering regulations. During this period, we may still need to access your account details if a dispute arises or an authority makes a request.

We delete data we no longer need, unless we are legally required to retain it. For example, we may retain transaction records longer than personal details. If you request deletion and we have no legal obligation to keep your data, we will comply within a reasonable timeframe.

Your rights and contact information

You have the right to request access to the data we hold about you. Submit your request via our contact form or email, and we will provide a copy of your personal data within a reasonable timeframe. You also have the right to request correction of inaccurate data—for example, if your name or address changed. Contact our support team to update your details or request a correction.

If you wish to close your account and have your data deleted (subject to legal retention requirements), contact our support team. We will delete your personal information that we no longer need to retain, though we may keep transaction records for regulatory compliance. You also have the right to object to our processing of your data for certain purposes; get in touch if you believe we are using your information inappropriately.

We are committed to protecting your privacy and ensuring you understand how we use your data on boskuda. Our services are available only where local law permits. If you are based in Jakarta, Surabaya, Bandung, Medan, or Semarang and have questions about your privacy rights or our data practices, contact us via in-app chat, email, or our website contact form. We respond within standard timeframes and are happy to clarify any aspect of this policy.